Automatic text processing
Agents to assist in finding help
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Developing multi-agent systems with a FIPA-compliant agent framework
Software—Practice & Experience
Agent Supported Collaborative Learning Using Community Web Software
ICCE '02 Proceedings of the International Conference on Computers in Education
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RAVE (Remote Assistance Virtual Environment) is a Web and multi-agent based system to support remote users during common projects or activities. A Personal Agent, associated with a specific user, helps her/him to solve problems proposing information and answers extracted from some information repositories. It's also able to forward answers received from other on-line users, recommended by their Personal Agents as experts in that specific topic. A profile is built and maintained for each user. A RAVE system is not a closed system, but it's based on a dynamic network of RAVE platforms managing groups of geographically localized users and documents. RAVE users and documents profile management subsystems provide a mechanism that dynamically adapts the relevance of each profile, according to the availability of experts and documents.