Using intelligent agents in e-government for supporting decision making about service proposals

Authors:
Pasquale De Meo;Giovanni Quattrone;Domenico Ursino
Affiliations:
DIMET, Università Mediterranea di Reggio Calabria, Reggio Calabria, Italy;DIMET, Università Mediterranea di Reggio Calabria, Reggio Calabria, Italy;DIMET, Università Mediterranea di Reggio Calabria, Reggio Calabria, Italy
Venue:
ISMIS'06 Proceedings of the 16th international conference on Foundations of Intelligent Systems
Year:
2006

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Abstract

This paper aims at studying the possibility of exploiting the Intelligent Agent technology in e-government for supporting the decision making activity of government agencies. Specifically, it proposes a system to assist managers of a government agency, who plan to propose a new service, to identify those citizens that could gain the highest benefit from it. The paper illustrates the proposed system and reports some experimental results.