A cognitive perspective for choosing groupware tools and elicitation techniques in virtual teams

Authors:
Gabriela N. Aranda;Aurora Vizcaíno;Alejandra Cechich;Mario Piattini
Affiliations:
Departamento de Ciencias de la Computación, Universidad Nacional del Comahue, Neuquén, Argentina;Departamento de Informática, Universidad de Castilla-La Mancha, Ciudad Real, España;Departamento de Ciencias de la Computación, Universidad Nacional del Comahue, Neuquén, Argentina;Departamento de Informática, Universidad de Castilla-La Mancha, Ciudad Real, España
Venue:
ICCSA'05 Proceedings of the 2005 international conference on Computational Science and its Applications - Volume Part I
Year:
2005

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Abstract

Nowadays groupware tools, as well as requirement elicitation techniques, are chosen without a clear strategy that takes into account stakeholders' characteristics. When the chosen technology is not appropriate for all the group members it might affect their participation and the quality of the requirement elicitation process itself. In order to improve communication, and therefore stakeholders' participation, we propose choosing an appropriate set of groupware tools and elicitation techniques according to stakeholders' preferences. This paper presents a prototype tool that makes a selection based on cognitive techniques.