Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
E-Commerce Recommendation Applications
Data Mining and Knowledge Discovery
A Cooperative Approach for Information Recommendation and Filtering
CRIWG '00 Proceedings of the 6th International Workshop on Groupware
Facilitating tacit knowledge exchange
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences - Volume 1
Evaluating collaborative filtering recommender systems
ACM Transactions on Information Systems (TOIS)
Ontological user profiling in recommender systems
ACM Transactions on Information Systems (TOIS)
A Proposal for Recognizing Reputation within Communities of Practice
Computer Supported Cooperative Work in Design IV
A context-based model for Knowledge Management embodied in work processes
Information Sciences: an International Journal
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Community of Practice supports the Knowledge Management approach in organizations, contributing to the sharing of experiences and good procedures, thereby rendering an attractive environment for the cooperative learning. Organizational knowledge evolves in the context of these communities. However, one of its greatest problems is how to keep members interacting and exchanging information relevant to the whole community. Loyalty mechanisms used in the Marketing area are proposed as a solution to this problem, aiming at stimulating active member participation. A collaborative work environment, named TeamWorks, is presented, illustrating the loyalty mechanism concerning document recommendation.