Harvesting knowledge through a method framework in an electronic process guide

Authors:
Finn Olav Bjørnson;Tor Stålhane
Affiliations:
Department of Computer and Information Science, Norwegian University of Science and Technology, Trondheim, Norway;Department of Computer and Information Science, Norwegian University of Science and Technology, Trondheim, Norway
Venue:
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
Year:
2005

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Abstract

A key leverage for small software consultancy companies is the collective knowledge possessed by their consultants. There have been some studies in the literature on how to harvest and transfer this knowledge, but most studies are aimed at large multinational corporations. In this paper we describe an ongoing research project, aimed at improving knowledge sharing in a small software consultancy company through the use of a method framework in an electronic process guide coupled with an experience repository.