User aspects of explanation aware CBR systems

Authors:
Jörg Cassens
Affiliations:
Department of Computer and Information Science (IDI), Norwegian University of Science and Technology (NTNU), Trondheim, Norway
Venue:
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Year:
2005

Citing 4
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Abstract

This paper addresses the problem of embedding explanation-aware intelligent systems into a workplace environment. We outline an approach with three different perspectives, focusing on the work process as a whole as well as user interaction from an interface and a system view. The theoretical background consists of Actor Network Theory, Semiotics, and Activity Theory. We further propose to integrate this workplace analysis into a design process for knowledge-intensive and explanation-aware Case-Based Reasoning systems.