Managing user perceptions of email privacy
Communications of the ACM
The ethical and legal quandary of email privacy
Communications of the ACM
E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication
Beyond "from" and "received": exploring the dynamics of email triage
CHI '05 Extended Abstracts on Human Factors in Computing Systems
MailRank: using ranking for spam detection
Proceedings of the 14th ACM international conference on Information and knowledge management
Behavior-based modeling and its application to Email analysis
ACM Transactions on Internet Technology (TOIT)
Email prioritization: reducing delays on legitimate mail caused by junk mail
ATEC '04 Proceedings of the annual conference on USENIX Annual Technical Conference
Using PLSI-U to detect insider threats by datamining e-mail
International Journal of Security and Networks
The e-Policy Handbook: Rules and Best Practices to Safely Manage Your Company's E-Mail, Blogs, Social Networking, and Other Electronic Communication Tools
Mining social networks for personalized email prioritization
Proceedings of the 15th ACM SIGKDD international conference on Knowledge discovery and data mining
Social network analysis for email classification
Proceedings of the 46th Annual Southeast Regional Conference on XX
Incremental SVM Model for Spam Detection on Dynamic Email Social Networks
CSE '09 Proceedings of the 2009 International Conference on Computational Science and Engineering - Volume 04
The WEKA data mining software: an update
ACM SIGKDD Explorations Newsletter
ProMail: using progressive email social network for spam detection
PAKDD'07 Proceedings of the 11th Pacific-Asia conference on Advances in knowledge discovery and data mining
Using social metadata in email triage: lessons from the field
Proceedings of the 2007 conference on Human interface: Part II
Personalized Email Prioritization Based on Content and Social Network Analysis
IEEE Intelligent Systems
Enterprise Email Classification Based on Social Network Features
ASONAM '11 Proceedings of the 2011 International Conference on Advances in Social Networks Analysis and Mining
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Without imposing restrictions, many enterprises find nonwork-related contents consuming network resources. Business communication over emails thus incurs undesired delays and inflicts damages to businesses, explaining why many enterprises are concerned with the competition to use email services. Obviously, enterprises should prioritize business emails over personal ones in their email service. Therefore, previous works present content-based classification methods to categorize enterprise emails into business or personal correspondence. Accuracy of these methods is largely determined by their ability to survey as much information as possible. However, in addition to decreasing the performance of these methods, monitoring the details of email contents may violate privacy rights that are under legal protection, requiring a careful balance of accurately classifying enterprise emails and protecting privacy rights. The proposed email classification method is thus based on social features rather than a survey of emails contents. Social-based metrics are also designed to characterize emails as social features; the obtained features are treated as an input of machine learning-based classifiers for email classification. Experimental results demonstrate the high accuracy of the proposed method in classifying emails. In contrast with other content-based methods that examine email contents, the emphasis on social features in the proposed method is a promising alternative for solving similar email classification problems.