Multi-lingual information access tools: user survey

Authors:
Peggy Nzomo;Victoria L. Rubin;Isola Ajiferuke
Affiliations:
University of Western Ontario;University of Western Ontario;University of Western Ontario
Venue:
Proceedings of the 2012 iConference
Year:
2012

Citing 2
Cited 0

Observing users, designing clarity: a case study on the user-centered design of a cross-language information retrieval system

Journal of the American Society for Information Science and Technology
Cross-language information retrieval: the way ahead

Information Processing and Management: an International Journal - Special issue: Cross-language information retrieval

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Abstract

This research presents the results of a case study on potential users of Cross Language Information Retrieval (CLIR) systems --- international students at a Canadian University. The study is designed to test their awareness of Multi-Lingual Information Access (MLIA) tools on the internet and in select electronic databases. The study investigates how non-native English speakers cope with language barriers while searching for information online. We advocate for designing systems that incorporate CLIR options and other MLIA tools to support users from diverse linguistic backgrounds with varying proficiency levels.