Why trust is hard – challenges in e-mediated services

  • Authors:
  • Christer Rindebäck;Rune Gustavsson

  • Affiliations:
  • School of Engineering, Blekinge Institute of Technology, Ronneby, Sweden;School of Engineering, Blekinge Institute of Technology, Ronneby, Sweden

  • Venue:
  • Trusting Agents for Trusting Electronic Societies
  • Year:
  • 2005

Quantified Score

Hi-index 0.00

Visualization

Abstract

Design and maintenance of trustworthy electronically mediated services is a major challenge in supporting trust of future information systems supporting e-commerce as well as safety critical systems in our society. We propose a framework supporting a principled life cycle of e-services. Our application domain is distributed health care systems. We also include comparisons with other relevant approaches from trust in e-commerce and trust in agents.