Designing interventions to reduce psychological distance in globally distributed teams

Authors:
Jennifer Marlow;Laura Dabbish
Affiliations:
Carnegie Mellon University, Pittsburgh, PA, USA;Carnegie Mellon University, Pittsburgh, PA, USA
Venue:
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Year:
2012

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Abstract

In this paper we consider how the concept of psychological distance can inform interventions that promote positive outcomes in globally distributed teams. We focus on two primary characteristics of such teams: physical distance between members, and social distance in the form of heterogeneity among members. We present a theoretical model describing how these characteristics of geographically distributed teams affect how members think and feel about each other. We discuss teambuilding interventions informed by the psychological distance perspective.