Lead users: a source of novel product concepts
Management Science
Improving information requirements determination: a cognitive perspective
Information and Management
Journal of Management Information Systems
Journal of Management Information Systems
A Design Science Research Methodology for Information Systems Research
Journal of Management Information Systems
A blind person's interactions with technology
Communications of the ACM - A Blind Person's Interaction with Technology
Strategies for information requirements determination
IBM Systems Journal
Design science in information systems research
MIS Quarterly
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This paper motivates, designs and demonstrates a method for requirements engineering (RE) with blind users We motivate the need for the method by pointing out that, although much has been done to accommodate blind users' accessibility to systems, little formal research has addressed the need to include members of this large and growing population in RE activities We develop objectives for a method to address three problems that potentially affect such participation We design a method to address each of the problems We demonstrate its use in a RE effort among users in New Zealand and Germany to develop requirements for mobile service applications and features for blind users and validate its use in a follow-up survey Our theoretical evaluation of the process shows that we were able meet most of the objectives for a blind user RE method The proposed method should be a beginning for research efforts.