Naturalistic and artificial evaluations of personas and role-based enterprise systems

  • Authors:

  • Sven Carlsson;Björn Johansson

  • Affiliations:

  • Department of Informatics, School of Economics and Management, Lund University, Lund, Sweden;Department of Informatics, School of Economics and Management, Lund University, Lund, Sweden

  • Venue:
  • DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
  • Year:
  • 2010

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Abstract

Scholars in design science research in Information Systems and Technology (IS&T) argue that evaluation of developed and created artifacts is critical We describe the evaluations of: 1) the use of personas in the development of ERPs (naturalistic evaluation), and 2) from an individual and organizational effectiveness view what a role-based ERP supports (artificial evaluation).