How and to whom people share: the role of culture in self-disclosure in online communities

Authors:
Chen Zhao;Pamela Hinds;Ge Gao
Affiliations:
Microsoft Research Asia, Beijing, China;Stanford University, Stanford, California, USA;Cornell University, Ithaca, New York, USA
Venue:
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Year:
2012

Citing 7
Cited 3

Understanding the Psychology of Internet Behaviour: Virtual Worlds, Real Lives

Understanding the Psychology of Internet Behaviour: Virtual Worlds, Real Lives
Taking it out of context: collaborating within and across cultures in face-to-face settings and via instant messaging

CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
A study of preferences for sharing and privacy

CHI '05 Extended Abstracts on Human Factors in Computing Systems
Cultural difference and adaptation of communication styles in computer-mediated group brainstorming

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Assessing demand for intelligibility in context-aware applications

Proceedings of the 11th international conference on Ubiquitous computing
Gracefully mitigating breakdowns in robotic services

Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction
Postcolonial computing: a lens on design and development

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Closure vs. structural holes: how social network information and culture affect choice of collaborators

Proceedings of the 2013 conference on Computer supported cooperative work
A cross-cultural framework for protecting user privacy in online social media

Proceedings of the 22nd international conference on World Wide Web companion
Managing political differences in social media

Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing

Quantified Score

Hi-index	0.00

Visualization

Abstract

The global expansion of the use of online communities, including social networking sites, necessitates a better understanding of how people self-disclose online, particularly in different cultures. In a scenario-based study of 1,064 respondents from the United States and China, we aimed to understand how self-disclosure is affected by communication mode (face-to-face vs. online), type of relationship and national culture. Our findings show that national culture interacts with communication mode and type of relationship to affect the extent of self-disclosure. Our analysis also suggests that peoples' disclosure depends on characteristics of the relationship, e.g., closeness and openness. Our results shed new light on how online communities might be designed for users in different cultures and for intercultural collaboration.