Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
PaperLink: a technique for hyperlinking from real paper to electronic content
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Beyond paper: supporting active reading with free form digital ink annotations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Live paper: video augmentation to simulate interactive paper
MULTIMEDIA '99 Proceedings of the seventh ACM international conference on Multimedia (Part 2)
Is paper safer? The role of paper flight strips in air traffic control
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on interface design for safety-critical interactive systems: when there is no room for user error
The Myth of the Paperless Office
The Myth of the Paperless Office
Only touching the surface: creating affinities between digital content and paper
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
PaperSpace: a system for managing digital and paper documents
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 8th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: design centered HCI
Tabletop displays for small group study: affordances of paper and digital materials
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
YouTube and intergenerational communication: the case of Geriatric1927
Universal Access in the Information Society
Young Australians' privacy, security and trust in internet banking
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
When the implication is not to design (technology)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Eighty something: banking for the older old
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
Questionable concepts: critique as resource for designing with eighty somethings
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cheque mates: participatory design of digital payments with eighty somethings
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Engaging older people using participatory design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Invisible design: exploring insights and ideas through ambiguous film scenarios
Proceedings of the Designing Interactive Systems Conference
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A cheque is a paper document that orders the transfer of money between bank accounts. Whilst an eighty-year-old in the UK is predicted on average to live at least another ten years, cheques may not. Despite many older peoples extensive use of cheques, UK banks are eager to abolish them and design electronic alternatives that are less costly to process and less vulnerable to fraud. This paper reports on two qualitative studies that explored the banking experiences of 23 people over eighty years old. Cheques support financial collaboration with others in ways that digital payment systems do not. We argue that whilst it might be possible to improve the design of digital payment systems to better support financial collaboration, the case for retaining and enhancing cheques is stronger. Rather than replace cheques, we must design ways of making them less costly to process and better linked to electronic payment methods.