A study of a mentoring program for knowledge transfer in a small software consultancy company

  • Authors:
  • Finn Olav Bjørnson;Torgeir Dingsøyr

  • Affiliations:
  • Department of Computer and Information Science, Norwegian University of Science and Technology, Trondheim, Norway;SINTEF Information and Communication Technology, Trondheim, Norway

  • Venue:
  • PROFES'05 Proceedings of the 6th international conference on Product Focused Software Process Improvement
  • Year:
  • 2005

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Abstract

Mentor programs are important mechanisms that serve functions such as career development as well as knowledge transfer. Many see mentor programs as an efficient, inexpensive, flexible and tailored way of transferring technical knowledge from experts to less experienced employees. We have investigated how a mentor program works in a small software consultancy company, and propose that the learning effect of the program could be improved by introducing methods to increase the employees level of reflection.