A study of a mentoring program for knowledge transfer in a small software consultancy company
PROFES'05 Proceedings of the 6th international conference on Product Focused Software Process Improvement
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IT professionals must apply new information on a continuing basis. How does an organization ensure that its developers are up to speed and effectively applying the latest technology? Companies have long since discovered the value of formal training, but transferring development skills and advanced technology also requires hands-on, face-to-face assistance. The paper considers how effective mentoring is key to providing this support. A mentor has the experience and knowledge needed to offer expert guidance. Mentoring can be informal, with one team member helping another with a specific problem as needed, or it can be much more formal, with the organization providing structured, systematic support