Mapping situations within a system development project
Information and Management
A connectionist approach for similarity assessment in case-based reasoning systems
Decision Support Systems
Understanding Similarity: A Joint Project for Psychology,Case-Based Reasoning, and Law
Artificial Intelligence Review
Design issues in fuzzy case-based reasoning
Fuzzy Sets and Systems
Mission Critical: Realizing the Promise of Enterprise Systems
Mission Critical: Realizing the Promise of Enterprise Systems
Case-Based Reasoning: Experiences, Lessons and Future Directions
Case-Based Reasoning: Experiences, Lessons and Future Directions
The Application of Case-Based Reasoning to the Tasks of Health Care Planning
EWCBR '93 Selected papers from the First European Workshop on Topics in Case-Based Reasoning
MacRad: Radiology Image Resource with a Case-Based Retrieval System
ICCBR '95 Proceedings of the First International Conference on Case-Based Reasoning Research and Development
Defining Similarity Measures: Top-Down vs. Bottom-Up
ECCBR '02 Proceedings of the 6th European Conference on Advances in Case-Based Reasoning
Case-Based Reasoning for Cash-Flow Forecasting using Fuzzy Retrieval
ICCBR '95 Proceedings of the First International Conference on Case-Based Reasoning Research and Development
Data mining on multimedia data
Data mining on multimedia data
Applying case based reasoning approach in analyzing organizational change management data
ICDM'04 Proceedings of the 4th international conference on Advances in Data Mining: applications in Image Mining, Medicine and Biotechnology, Management and Environmental Control, and Telecommunications
Mathematical and Computer Modelling: An International Journal
Improving enterprise system support-a case-based approach
Advanced Engineering Informatics
Applying case based reasoning approach in analyzing organizational change management data
ICDM'04 Proceedings of the 4th international conference on Advances in Data Mining: applications in Image Mining, Medicine and Biotechnology, Management and Environmental Control, and Telecommunications
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This work is a first step towards the application of a Case Based Reasoning (CBR) model to support the management of Enterprise System Implementation (ESI) related organizational change processes. Those processes are characterized by the occurrences of unplanned problems and events, which may lead to major restructuring of the process. We rely on ESI theory developed by the BEST project. The paper’s focus is the matching process within the retrieval phase. We propose a procedure for similarity assessment between current experiences and past experiences. We enhance the applicability of CBR to ESI by encoding domain knowledge, according to BEST approach. The similarity measures are based on nearest-neighbor approach and Tversky’s Contrast model. The proposed method assesses the similarity between events, while accounting their context similarity. Plans for future work are outlined.