Turn taking for artificial conversational agents

Authors:
Fredrik Kronlid
Affiliations:
Graduate School of Language Technology & Department of Linguistics, Gööteborg University, Göteborg
Venue:
CIA'06 Proceedings of the 10th international conference on Cooperative Information Agents
Year:
2006

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Abstract

In this paper we describe the design of a turn manager for deployment in artificial conversational agents, using the Harel statechart formalism. We show that the formalism's support for concurrent interrelated processes allows a modular design, producing three smaller statecharts responsible for the turn taking logic. The logic of the turn manager is inspired by a well-known turn management model for human-human conversation.