Case-based support for collaborative business

Authors:
Ralph Bergmann;Andrea Freßmann;Kerstin Maximini;Rainer Maximini;Thomas Sauer
Affiliations:
Department of Business Information Systems II, University of Trier, Trier, Germany;Department of Business Information Systems II, University of Trier, Trier, Germany;Department of Business Information Systems II, University of Trier, Trier, Germany;Department of Business Information Systems II, University of Trier, Trier, Germany;rjm business solutions GmbH, Lampertheim, Germany
Venue:
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
Year:
2006

Citing 11
Cited 6

Computer-Supported Cooperative Work: History and Focus

Computer
A comprehensive approach to flexibility in workflow management systems

WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Agent-enhanced Workflow

BT Technology Journal
Get Ready for Agile Methods, with Care

Computer
Using Guidelines to Constrain Interactive Case-Based HTN Planning

ICCBR '99 Proceedings of the Third International Conference on Case-Based Reasoning and Development
Conversational Case-Based Planning for Agent Team Coordination

ICCBR '01 Proceedings of the 4th International Conference on Case-Based Reasoning: Case-Based Reasoning Research and Development
Developing Industrial Case-Based Reasoning Applications: The Inreca Methodology (Lecture Notes in Computer Science, 1612.)

Developing Industrial Case-Based Reasoning Applications: The Inreca Methodology (Lecture Notes in Computer Science, 1612.)
Collaboration Patterns for Adaptive Software Engineering Processes

Proceedings of the 2005 conference on Self-Organization and Autonomic Informatics (I)
Experience management: foundations, development methodology, and internet-based applications

Experience management: foundations, development methodology, and internet-based applications
Towards the agile management of business processes

WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
Towards collaborative agent-based knowledge support for time-critical and business-critical processes

WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management

Ambient intelligence for decision making in fire service organizations

AmI'07 Proceedings of the 2007 European conference on Ambient intelligence
Towards case-based adaptation of workflows

ICCBR'10 Proceedings of the 18th international conference on Case-Based Reasoning Research and Development
Retrieval of semantic workflows with knowledge intensive similarity measures

ICCBR'11 Proceedings of the 19th international conference on Case-Based Reasoning Research and Development
Collecting, reusing and executing private workflows on social network platforms

Proceedings of the 21st international conference companion on World Wide Web
Similarity assessment and efficient retrieval of semantic workflows

Information Systems
Case-based adaptation of workflows

Information Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper describes the development of the generic collaboration support architecture CAKE incorporating case-based reasoning (CBR). CAKE provides unified access to knowledge available within an organization, and CBR technology is used throughout the system to distribute this knowledge to agents as required. Adaptive workflows and collaboration patterns selected by a CBR process are introduced for explicitly describing collaboration among agents. In order to guide the technical design of the architecture, a systematic analysis of the requirements for collaboration support has been performed in various application domains.