Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
The effects of pair-programming on performance in an introductory programming course
SIGCSE '02 Proceedings of the 33rd SIGCSE technical symposium on Computer science education
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In this study, we propose a tutoring agent that uses MSN Messenger, a popular synchronous internet media, as the communication platform. Students can invite the agent to a discussion session on MSN Messenger. The agent understands the students' questions in natural language, and provides answers or hints during the group discussion. Unlike a traditional natural language tutoring agent that converses with one student at a time, our agent needs to work with a group of students in MSN chat.