Shall i trust a recommendation? towards an evaluation of the trustworthiness of recommender sites

Authors:
G. Lenzini;Y. van Houten;W. Huijsen;M. Melenhorst
Affiliations:
Novay, Enschede, XC, The Netherlands;Novay, Enschede, XC, The Netherlands;Novay, Enschede, XC, The Netherlands;Novay, Enschede, XC, The Netherlands
Venue:
ADBIS'09 Proceedings of the 13th East European conference on Advances in Databases and Information Systems
Year:
2009

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Abstract

We present a preliminary study the aim of which is to provide a high level model for the evaluation of the trustworthiness of recommender systems as e-commerce services. We identify and comment on relevant trustworthiness indicators for the following different perspectives: user interface, content information and quality of recommendations.