Towards requirements for a reference model for process orchestration in e-government

Authors:
Jeffrey Gortmaker;Marijn Janssen;René W. Wagenaar
Affiliations:
Faculty of Technology, Policy, and Management, Delft University of Technology, Delft, The Netherlands;Faculty of Technology, Policy, and Management, Delft University of Technology, Delft, The Netherlands;Faculty of Technology, Policy, and Management, Delft University of Technology, Delft, The Netherlands
Venue:
TCGOV'05 Proceedings of the 2005 international conference on E-Government: towards Electronic Democracy
Year:
2005

Citing 5
Cited 1

Workflow handbook 1997

Workflow handbook 1997
Introduction: Service-oriented computing

Communications of the ACM - Service-oriented computing
The advantages of web service orchestration in perspective

ICEC '04 Proceedings of the 6th international conference on Electronic commerce
Workflow: a language for composing web services

BPM'03 Proceedings of the 2003 international conference on Business process management
An e-service-based framework for inter-administration cooperation

KMGov'03 Proceedings of the 4th IFIP international working conference on Knowledge management in electronic government

Model-driven eGovernment interoperability: A review of the state of the art

Computer Standards & Interfaces

Quantified Score

Hi-index	0.00

Visualization

Abstract

A big challenge for governments all over the world is to improve the service provisioning to their clients, citizens and businesses. One way of improving service-provisioning is by means of a a one-stop-shop that integrates services that are performed by different semi autonomous agencies. This requires the coordination of service-delivery processes that run across different agencies. This is also called process orchestration. As little is known about process orchestrators, governmental decision-makers need support in designing them. This paper investigates the applicability of existing reference models from domains that are closely related to process orchestration, the Workflow Reference Model and the extended SOA reference model, to governmental decision-makers for implementing process orchestration in e-government, and identifies several main requirements for a reference mode for process orchestration, based on a case study performed at a business counter.