Workflow handbook 1997
Workflow handbook 1997
Workflow handbook 1997
Communications of the ACM
Workflow Automation: Overview and Research Issues
Information Systems Frontiers
Web Services: Been There, Done That?
IEEE Intelligent Systems
Research Commentary: Workflow Management Issues in e-Business
Information Systems Research
Fulfilling the Web services promise
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
Next Generation Application Integration: From Simple Information to Web Services
Next Generation Application Integration: From Simple Information to Web Services
Web Service Composition Languages: Old Wine in New Bottles?
EUROMICRO '03 Proceedings of the 29th Conference on EUROMICRO
Introduction: Service-oriented computing
Communications of the ACM - Service-oriented computing
Business process choreography in WebSphere: combining the power of BPEL and J2EE
IBM Systems Journal
Workflow: a language for composing web services
BPM'03 Proceedings of the 2003 international conference on Business process management
An e-service-based framework for inter-administration cooperation
KMGov'03 Proceedings of the 4th IFIP international working conference on Knowledge management in electronic government
A pragmatic approach to the introduction of e-government
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Intermediaries orchestrating public service networks
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Electronic Commerce Research and Applications
The semantics of business service orchestration
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
Towards requirements for a reference model for process orchestration in e-government
TCGOV'05 Proceedings of the 2005 international conference on E-Government: towards Electronic Democracy
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Governments from all over the world are looking for technologies to facilitate the coordination of their inter-agency processes in order to improve the service-delivery to their customers. Web Service Orchestration (WSO) technology supports the coordination of cross-departmental processes. The advantages of WSO for governments, however, are not very clear. As a result, governments hesitate to adopt orchestration technology.Advantages of WSO, as found in literature, have a narrow-focus, mainly concerning technological advantages. The advantages of Workflow Management (WFM), a related technology that has been around for years, are much broader. We found a large gap between the advantages that were found for WSO and WFM. We conducted a case study at a business counter to test whether the advantages of WSO and WFM as found in literature were also found for a practical application of WSO.