A pragmatic approach to the introduction of e-government

  • Authors:
  • Peter Salhofer;David Ferbas

  • Affiliations:
  • University of Applied Sciences, Graz, Austria;University of Applied Sciences, Graz, Austria

  • Venue:
  • dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
  • Year:
  • 2007

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Abstract

Adaption of processes inside a public administration are often seen as a necessary precondition for the introduction of mature e-Government services. Bureaucracies however, are specifically reluctant to change. Following the principles of agile software development and applying them to organizational aspects as well, this paper describes pragmatic approach to the introduction of high quality e-Government services with minimal influence on the existing business processes.