Enterprise e-commerce
e-Business 2.0: roadmap for success
e-Business 2.0: roadmap for success
Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services
Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services
Developing E-Business Systems and Architectures: A Manager's Guide
Developing E-Business Systems and Architectures: A Manager's Guide
The Seven Steps to Nirvana: Strategic Insights into Ebusiness Transformation
The Seven Steps to Nirvana: Strategic Insights into Ebusiness Transformation
New paradigms for a product oriented modelling: Case study for traceability
Computers in Industry
Interoperable and multi-flow software environment: application to health care supply chain
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
Case study – automating direct banking customer service processes with service oriented architecture
OTM'06 Proceedings of the 2006 international conference on On the Move to Meaningful Internet Systems: AWeSOMe, CAMS, COMINF, IS, KSinBIT, MIOS-CIAO, MONET - Volume Part I
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With the deployment of specialized application systems e.g. customer relationship management (CRM) or supply chain management (SCM), the interconnection of enterprises becomes more and more complex. At the same time the need for exchanging information between enterprises, being part of different value networks, increases. This interconnection of enterprises is often hampered as data structures as well as functionality is difficult to integrate. The deployment of an integrated information system architecture (ISA) would facilitate inter-organizational integration and reduce data management problems at the same time. This paper illustrates on basis of two examples how an integrated information system architecture for CRM and SCM can strengthen inter-organizational integration and enable a continuous exchange of information between all enterprises, which are involved in the value network.