Cooperative prototyping: users and designers in mutual activity
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. part 2
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Developing models that effectively model human behavior and activities in social phenomena requires a tight collaboration between designers, experts and end-users. This paper presents an approach based on participatory design to find the most effective ways to succeed in this endeavor. Building up from a case study in emergency management, we identify three key design activities that have proven essential to be articulated so that users knowledge is elicited with ease and efficiency. The first is the design of the user-interface, the second the design of scenarios and the third the design of the experimental protocol. These activities pave the way for a first step towards a complete methodology.