Designing the user interface: supplemental materials
Designing the user interface: supplemental materials
User and task analysis for interface design
User and task analysis for interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Usability Engineering
Designing from Both Sides of the Screen: How Designers and Engineers Can Collaborate to Build Cooperative Technology
Introducing the 360° view of UX management
interactions - Business leadership and the UX manager
How to organizationally embed UX in your company
interactions - Business leadership and the UX manager
A Project Guide to UX Design: For user experience designers in the field or in the making
A Project Guide to UX Design: For user experience designers in the field or in the making
Successful User Experience in an Agile Enterprise Environment
Proceedings of the Symposium on Human Interface 2009 on ConferenceUniversal Access in Human-Computer Interaction. Part I: Held as Part of HCI International 2009
Creating a user-centered development culture
interactions
Managing user experience: managing change
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Special interest group for the CHI 2010 management community
CHI '10 Extended Abstracts on Human Factors in Computing Systems
User experience management post mergers and acquisitions
CHI '11 Extended Abstracts on Human Factors in Computing Systems
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Managing user experience teams: lessons from case studies, establishing best practices
CHI '11 Extended Abstracts on Human Factors in Computing Systems
User Experience Management: Essential Skills for Leading Effective UX Teams
User Experience Management: Essential Skills for Leading Effective UX Teams
UX Best Practices How to Achieve More Impact with User Experience
UX Best Practices How to Achieve More Impact with User Experience
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This study aimed to acquire an excerpt of insights about UX management practices at Microsoft research and development departments. Related work points out at a two-fold role of UX managers. They are responsible for fostering their team to become independent and self-manageable. Furthermore, their job concerns raising awareness about the value of the user-centered design approach within their organization. This article describes a number of strategies applied at Microsoft Redmond to achieve these two objectives. The described management practices could serve as a guideline helping other UX managers to run their teams and propagate UX values within their organizations.