Design by customer: concept and applications
Journal of Intelligent Manufacturing
Journal of Intelligent Manufacturing
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Manufacturing companies are focusing on mass customization. Delivering products that meet the requirements of individual customers complicates the production process, and diminishes the benefits of the economy of scale. By exploring commonality among products, this complexity can be significantly reduced. To determine product configurations sought by the customers and to produce them in large quantities, a new approach is proposed. The proposed approach uses a modified k-means clustering algorithm to analyze past sales data for capturing prime product configurations. The most suitable configurations are selected by solving an integer-programming model or using a sorting-based algorithm. The proposed approach was tested with an industrial case study involving sales data of large trucks collected over a period of one year.