User needs in the performance of prescribed home exercise therapy

Authors:
Hitee Chandra;Ian Oakley;Hugo Silva
Affiliations:
Carnegie Mellon University & University of Madeira, Pittsburgh, Pennsylvania, USA;University of Madeira, Funchal, Portugal;PLUX - Wireless Biosignals & Instituto de Telecomunicações, Lisboa, Lisbon, Portugal
Venue:
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Year:
2012

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Abstract

Musculoskeletal disorders are a globally significant health problem affecting millions. Physiotherapy, including prescribed exercises performed independently by patients in their homes, is a key treatment for many sufferers. However, many fail to complete home exercises, prolonging recovery periods or accelerating decline. Pervasive health technologies, capable of monitoring users in their homes, are ideally suited to address this problem. This paper describes user research with a group of three physiotherapists and eleven current physiotherapy patients to understand the problems and user needs underlying non-compliance with home exercise regimes. The user research adopted a speed dating approach and culminated with recommendations relating to the design of feedback, scheduling systems and privacy.