dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Assurance Seals, On-Line Customer Satisfaction, and Repurchase Intention
International Journal of Electronic Commerce
Information Systems and e-Business Management
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Secure Knowledge Management (SKM) is one of the emerging areas in both knowledge management and information system disciplines. SKM refers to the management of knowledge while adhering to principles of security and privacy. This study identifies key issues on SKM and draws a consensus among domain experts on the key issues. This study is an attempt to accelerate further research and development in the SKM field. In this study, the authors conducted a three-round Delphi study, identifying 21 issues in the SKM area, along with their importance and urgency ratings. Analyses show that participating experts achieved a higher level of consensus on the importance and urgency of the issue as the rounds progressed. The findings will allow both practitioners and researchers to focus and prioritize research needs in the SKM area. The paper also discusses some future-research directions