Evaluation of web accessibility from the perspective of functional illiteracy

Authors:
Eliane Pinheiro Capra;Simone Bacellar Leal Ferreira;Denis Silva Da Silveira;Bruno Brochado Ribeiro;Débora Maurmo Modesto
Affiliations:
Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Urca -- Rio de Janeiro -- RJ -- Brasil;Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Urca -- Rio de Janeiro -- RJ -- Brasil;Universidade Federal de Pernambuco (UFPE), Campus Universitário -- Recife -- PE -- Brasil;Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Urca -- Rio de Janeiro -- RJ -- Brasil;Universidade Federal do Estado do Rio de Janeiro (UNIRIO), Urca -- Rio de Janeiro -- RJ -- Brasil
Venue:
Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
Year:
2011

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Abstract

Functionally illiterate users are potential Internet users, so technological solutions must ensure that content is intelligible to them. Considering accessibility evaluations is important to improve web accessibility, and some barriers are only detected with participation of users in evaluation. But, most of works in this area dealt with persons with visual impairment. This paper aimed to research the behavior of functionally illiterate users, identifying important characteristics that should consider in an evaluation of accessibility. It was elaborated a list of best strategies that the specialists and researchers should consider in accessibility evaluation with the audience under examination.