Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Intelligent analysis of user interactions with web applications
Proceedings of the 7th international conference on Intelligent user interfaces
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Remote automatic evaluation of web sites based on task models and browser monitoring
CHI '01 Extended Abstracts on Human Factors in Computing Systems
ConcurTaskTrees: A Diagrammatic Notation for Specifying Task Models
INTERACT '97 Proceedings of the IFIP TC13 Interantional Conference on Human-Computer Interaction
A hierarchical clustering algorithm for categorical sequence data
Information Processing Letters
Tracking the interaction of users with AJAX applications for usability testing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What happened to remote usability testing?: an empirical study of three methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Predicting and solving web navigation problems
Proceedings of the eighteenth conference on Hypertext and hypermedia
Summarizing observational client-side data to reveal web usage patterns
Proceedings of the 2010 ACM Symposium on Applied Computing
WAUTT: uma ferramenta para o rastreamento da interação do usuário com aplicações interativas web
Companion Proceedings of the XIV Brazilian Symposium on Multimedia and the Web
Proceedings of the 7th International Conference on Methods and Techniques in Behavioral Research
Towards an automatic evaluation of web applications
Proceedings of the 27th Annual ACM Symposium on Applied Computing
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The availability of tools and facilities for the creation and publishing of information on the Web has allowed people without a Web development background to build and deploy applications on the Web. In this scenario, usability evaluation tasks are rarely adopted in the application's development process. Therefore, there is an increasing interest on studies related to the automatic or semi-automatic remote evaluation of usability. This paper presents USABILICS, a system targeted for the semi-automatic remote evaluation of usability based on an interface model. The proposed model allows the definition of tasks using a simple and intuitive approach, which can be applied to large and dynamic Web applications. USABILICS analyses the execution of tasks by calculating the similarity among sequence of events produced by users and those previously captured by the developer. The results produced by USABILICS, when compared to laboratory-based tests, indicate that our approach is effective towards identifying usability problems in Web applications.