A telecommunications strategic planning model

Authors:
S. C. Lotz;D. Yen
Affiliations:
Steven C. Lotz is an Associate Change Control Analyst with the Options Clearing Corporation in Chicago, IL 60532, USA;David (Chi-Chung) Yen is with the Department of Decision Science, School of Business Administration, Miami University, Oxford, OH 45056, USA
Venue:
International Journal of Information Management: The Journal for Information Professionals
Year:
1992

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Abstract

The potential of telecommunications has gone untapped in many industries. This paper presents an overview of several resourceful companies that have used telecommunications as a strategic weapon. Problems and solutions to management's reluctance to view this technology strategically are presented. Finally a new model is presented for the creative planning of a strategic telecommunications system.