Information systems outsourcing: Issues and evidence

Authors:
K. Altinkemer;A. Chaturvedi;R. Gulati
Affiliations:
Kernel Altinkemer, Alok Chaturvedi and Rakesh Gulati are with the Krannert Graduate School of Management, Purdue University, West Lafayette, IN 47907, USA;Kernel Altinkemer, Alok Chaturvedi and Rakesh Gulati are with the Krannert Graduate School of Management, Purdue University, West Lafayette, IN 47907, USA;Kernel Altinkemer, Alok Chaturvedi and Rakesh Gulati are with the Krannert Graduate School of Management, Purdue University, West Lafayette, IN 47907, USA
Venue:
International Journal of Information Management: The Journal for Information Professionals
Year:
1994

Citing 2
Cited 3

Factors facilitating the use of information technology for competitive advantage: An exploratory study

Information and Management
The outsourcing decision

International Journal of Information Management: The Journal for Information Professionals

Developing a decision model for business process outsourcing

Computers and Operations Research
Business Process Reengineering and Organizational Performance: An Exploration of Issues

International Journal of Information Management: The Journal for Information Professionals
A decision model for IS outsourcing

International Journal of Information Management: The Journal for Information Professionals

Quantified Score

Hi-index	0.00

Visualization

Abstract

According to the popular press, outsourcing is becoming pervasive in the marketplace. The primary philosophical question 'whether outsourcing is specific to information systems functions or is it as widespread as being publicized' remains unanswered. Are we reliving the 'hollowed out' corporation or is it just another fad that will pass away? Is there any proof that corporations are becoming 'virtual' that is, one or a few managers forming a company and outsourcing almost everything to outside companies. This paper looks at the potential risks and benefits of outsourcing and presents some statistics on outsourcing. It then lists the research issues covered in the literature, followed by a content analysis of the annual reports of 31 companies (25 clients and six vendors). It attempts to determine the perceived value of the outsourcing activity based on how the outsourcing information is communicated to the shareholders. Finally, the paper discusses the relationship (or lack thereof) between productivity and outsourcing.