Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
Information Systems Outsourcing Decision Making: A Managerial Approach
Information Systems Outsourcing Decision Making: A Managerial Approach
Information systems outsourcing: a study of pre-event firm characteristics
Journal of Management Information Systems
Information technology outsourcing in Europe and the USA: Assessment issues
International Journal of Information Management: The Journal for Information Professionals
Information systems outsourcing: Issues and evidence
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
A decision model for IS outsourcing
International Journal of Information Management: The Journal for Information Professionals
Information Systems Outsourcing by Large American Industrial Firms: Choices and Impacts
Information Resources Management Journal
Information systems outsourcing decisions using a group decision-making approach
Engineering Applications of Artificial Intelligence
Developing a hybrid multi-criteria model for selection of outsourcing providers
Expert Systems with Applications: An International Journal
The construction of a comprehensive model for production strategy evaluation
Fuzzy Optimization and Decision Making
Lattices and collaborative design in shipbuilding
International Journal of Business Information Systems
A fuzzy ANP model for supplier selection as applied to IC packaging
Journal of Intelligent Manufacturing
Criteria for the Evaluation of a Cloud-Based Hospital Information System Outsourcing Provider
Journal of Medical Systems
Integrating DANP and modified grey relation theory for the selection of an outsourcing provider
Expert Systems with Applications: An International Journal
Fuzzy heterogeneous multiattribute decision making method for outsourcing provider selection
Expert Systems with Applications: An International Journal
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Information technology (IT) outsourcing has been one of the critical issues in organization management. Business process outsourcing (BPO) is an advanced type of IT outsourcing, which will be the next big wave in information technology services. Nevertheless, since prior studies have only examined issues related to traditional IS outsourcing, there have been few researches that introduce and discuss the important factors that should be considered in the decision of BPO adoption. This paper identifies factors affecting the BPO decision and structures a decision model using the analytic hierarchy process (AHP) method. By proposing a quantitative decision model, this paper will not only assist management in making better decisions in outsourcing their business processes, but also help them to obtain the most benefits from BPO.