Key issues in information systems management: an international perspective
Information and Management
Information systems management issues for the 1990s
MIS Quarterly
Information technology outsourcing in Australia
Advanced topics in information resources management
Advanced topics in global information management
Using a hybrid multi-criteria decision aid method for information systems outsourcing
Computers and Operations Research
Developing a decision model for business process outsourcing
Computers and Operations Research
International Journal of Information Management: The Journal for Information Professionals
Information systems outsourcing reasons in the largest Spanish firms
International Journal of Information Management: The Journal for Information Professionals
E-Government Initiative in the Sultanate of Oman: The Case of Ubar
International Journal of Technology Diffusion
Information Technology Outsourcing in Australia
Information Resources Management Journal
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Outsourcing is one of the most widely discussed topics in information systems today. Yet, in spite of a number of articles describing the experiences of individual firms, little is known about outsourcing in general. To address this, a survey was mailed to the CIO or equivalent of the 500 largest industrial firms in the United States. The results from the 110 responses received indicate the extent and effects of outsourcing among users of such services. The survey also collected data about the outsourcing plans of nonusers. The survey provided information about the planning and implementation issues encountered, benefits achieved, and impact on performance. This study is a benchmark of current outsourcing practice. In addition, this study tests some commonly accepted assumptions about the reasons for outsourcing, and the effects of outsourcing on the firm