Soft decision support systems: GDSS in loosely affiliated and ad hoc groups

Authors:
E. Davenport;B. Travica
Affiliations:
Elisabeth Davenport is with the Communication and Information Studies Department, Queen Margaret College, Edinburgh EH12 8TS, UK;Bob Travica is with the School of Library and Information Science, Indiana University, Bloomington, IN 47405, USA
Venue:
International Journal of Information Management: The Journal for Information Professionals
Year:
1995

Citing 4
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Abstract

The authors describe a novel application of GroupSystems V, an electronic meeting system designed for structured corporate decision making, in the context of ad hoc, intermittent groups who use the facilities of the Institute for the Study for Developmental Disability at Indiana University. This unit caters for those who work with the disabled and a wider group of constituents. A content analysis of user evaluation transcripts has revealed seven areas where the value of an electronic meeting may be explored. The authors suggest that these might be the basis of a case-based reasoning system, which could act as a benchmark of meeting behaviours.