The scope and limitations of first generation expert systems
Future Generation Computer Systems
A foundation for the study of group decision support systems
Management Science
Decision support systems: the next decade
Decision Support Systems
Executive support systems: the emergence of top management computer use
Executive support systems: the emergence of top management computer use
Computer-based systems for cooperative work and group decision making
ACM Computing Surveys (CSUR)
KMS: a distributed hypermedia system for managing knowledge in organizations
Communications of the ACM
Cognitive engineering: human problem solving with tools
Human Factors
User cube: a taxonomy of end users
Communications of the ACM
KBMS: aspects, theory and implementation
Information Systems - Knowledge engineering
Communications of the ACM - Special issue on computer graphics: state of the arts
Electronic meeting systems: results from the field
Decision Support Systems
ODSS: information technology for organizational change
Decision Support Systems
The evolution of executive information system software
Decision Support Systems
Model management systems: an overview
Decision Support Systems - Special issue on model management systems
The intellectual structure of decision support systems (1971–1989)
Decision Support Systems
Office Information Systems and Computer Science
ACM Computing Surveys (CSUR)
Building Effective Decision Support Systems
Building Effective Decision Support Systems
Selection priority of process areas based on CMMI continuous representation
Information and Management
Exploring systems engineering patterns in government acquisition of complex information systems
Information-Knowledge-Systems Management
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The increased use of computing facilities and the application of concepts and theories from a wealth of different disciplines have resulted in the development of different types of computer based information systems (CBIS) with distinct functional characteristics. The reviews and classifications of CBIS found in the literature usually focus on one of these types and also on classes of applications. There is a need for a broad classification with a focus on the functional characteristics for CBIS that consider issues of organizational support and representation of business-related processes. The present paper attempts to provide the basic framework for such a functional taxonomy by classifying CBIS on three distinct process elements: information process support; decision process support; and communication process support. The aim is greater precision in systems categorization and to enhance the usefulness of CBIS research by reducing ambiguity in the attribution of research results. Ten different types of CBIS are examined and classified. The constituent elements of these CBIS types are also analysed.