Software project management: a unified framework
Software project management: a unified framework
Combining numerical and linguistic information in group decision making
Information Sciences: an International Journal
Extensions of the TOPSIS for group decision-making under fuzzy environment
Fuzzy Sets and Systems
Fuzzy Multiple Attribute Decision Making: Methods and Applications
Fuzzy Multiple Attribute Decision Making: Methods and Applications
Task difficulty, task variability and satisfaction with management support systems
Information and Management
How Software Process Improvement Helped Motorola
IEEE Software
Optimal consensus of fuzzy opinions under group decision making environment
Fuzzy Sets and Systems
The impact of software process improvement on quality: in theory and practice
Information and Management
A functional taxonomy of computer-based information systems
International Journal of Information Management: The Journal for Information Professionals
A Fuzzy Quantitative Integrated Metric Model for CMMI Appraisal
HAIS '09 Proceedings of the 4th International Conference on Hybrid Artificial Intelligence Systems
Information and Management
A CMMI appraisal support system based on a fuzzy quantitative benchmarks model
Expert Systems with Applications: An International Journal
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An essential decision that must be made by software organizations that adopt the continuous representation of the capability maturity model integration (CMMI) for software process improvement concerns a suitable path that best meets their business objectives and mitigates the organization's risk. However, the CMMI models released by the Software Engineering Institute do not give their adopters any guidance on how to make such a decision. Thus, managers often make subjective selections of the areas in which to implement process improvement. Our study presents a decision support model that assists managers in determining the priorities of the CMMI process areas based on the characteristics of the is being developed. The proposed model was validated by using the ISBSG repository, and an example is presented to demonstrate the application of the model. Given the fact that hardly any research has yet been done on how to select the CMMI process areas to initialize process improvement, this study provides a starting point for the community in considering this important issue.