An integrated and systematic approach for the development of telematic services in heterogeneous distributed platforms

  • Authors:

  • D.X Adamopoulos;G Pavlou;C.A Papandreou

  • Affiliations:

  • Centre for Communication Systems Research (CCSR), School of Electrical Engineering, IT and Mathematics, University of Surrey, Surrey, UK;Centre for Communication Systems Research (CCSR), School of Electrical Engineering, IT and Mathematics, University of Surrey, Surrey, UK;Hellenic Telecommunications Organisation (OTE), Athens, Greece

  • Venue:
  • Computer Communications
  • Year:
  • 2001

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Abstract

The advent of deregulation combined with new opportunities opened by advances in telecommunications technologies has significantly changed the paradigm of telecommunications services, leading to a dramatic increase in the number and type of services that telecommunication companies can offer. Building new advanced multimedia telecommunications services in a distributed and heterogeneous environment is very difficult, unless there is a methodology to support the entire service development process in a structured and systematic manner, and assist and constrain service designers and developers by setting out goals and providing specific means to achieve these goals. Therefore, in this paper, after a brief examination of important service engineering matters and service modelling issues, a service creation methodology a proposed and presented focusing on its essential characteristics. The application of this methodology to the development of a multimedia conferencing service for education and training is then examined and a possible enhancement of the methodology through the use of design patterns and frameworks is considered finally.