Achieving interoperability through semantic technologies in the public administration

Authors:
Chiara Di Francescomarino;Mauro Dragoni;Matteo Gerosa;Chiara Ghidini;Marco Rospocher;Michele Trainotti
Affiliations:
FBK-irst, Trento, Italy;FBK-irst, Trento, Italy;FBK-irst, Trento, Italy;FBK-irst, Trento, Italy;FBK-irst, Trento, Italy;FBK-irst, Trento, Italy
Venue:
ESWC'12 Proceedings of the 9th international conference on The Semantic Web: research and applications
Year:
2012

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Abstract

In this paper we report the experience of using semantic based tools and technologies for (collaboratively) modeling administrative procedures and their related documents, organizational roles, and services, in the Italian Public Administration (PA), focusing in particular on the interoperability aspects faced during the modelling process. This experience, the reported lessons learned and next steps identified, highlight the potential and criticality of using web 2.0 semantic technologies and tools to enhance participatory knowledge sharing, interoperability, and collaboration in the modeling of complex domains in the PA.