Software metrics: establishing a company-wide program
Software metrics: establishing a company-wide program
Software quality engineering: a total technical and management approach
Software quality engineering: a total technical and management approach
Software engineering: methods and management
Software engineering: methods and management
A Model for Software Product Quality
IEEE Transactions on Software Engineering
Putting the enterprise into the enterprise system
Harvard Business Review
E-Business and ERP: Rapid Implementation and Project Planning
E-Business and ERP: Rapid Implementation and Project Planning
Measuring Web Application Quality with WebQEM
IEEE MultiMedia
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Early Estimation of Users' Perception of Software Quality
Software Quality Control
Handbook of Research on Web Information Systems Quality
Handbook of Research on Web Information Systems Quality
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Today many production systems plan to use Enterprise Resource Planning (ERP) software to gain competitive advantage. ERP promises in improving efficiency of business processes. However, inappropriate software selection results in a very complex managerial problem which is implementation of ERP software. To reduce the relevant risk, ERP software purchasers need to determine conformance of the software to their requirements. This study aims to define the requirement levels of external quality characteristics and provide a guide to production systems to evaluate ERP software in a systematic manner. In the frame of this reference, a way of evaluating external quality of ERP software is put forward to reduce the risk taken before purchasing it.