Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Web Work: Information Seeking and Knowledge Work on the World Wide Web
Web Work: Information Seeking and Knowledge Work on the World Wide Web
How users assess web pages for information seeking
Journal of the American Society for Information Science and Technology
Web Search: Public Searching of the Web (Information Science and Knowledge Management)
Web Search: Public Searching of the Web (Information Science and Knowledge Management)
The "active" gatekeeper in collaborative information seeking activities
Proceedings of the 2007 international ACM conference on Supporting group work
Fostering empowerment in online support groups
Computers in Human Behavior
What do people ask their social networks, and why?: a survey study of status message q&a behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding casual-leisure information needs: a diary study in the context of television viewing
Proceedings of the third symposium on Information interaction in context
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In this paper, we study the information goals in searches on the topic of grieving and bereavement. Using log analyses and content analyses we present a categorization system of grief and bereavement-related queries submitted to a major search engine, reflecting the variety of information needs that occur during a period of bereavement. We also present patterns of interaction during the query formulation stage of these searches and results on the success of searches on the topic of grieving and bereavement. Using linguistic style analyses we compare the content of grief-related queries showing differences in content that may be used to classify grief-related queries to help provide tailored support for different types of query.