Scheduling: Theory, Algorithms, and Systems
Scheduling: Theory, Algorithms, and Systems
Managing Quality of Human-Based eServices
Service-Oriented Computing --- ICSOC 2008 Workshops
Analyzing the Amazon Mechanical Turk marketplace
XRDS: Crossroads, The ACM Magazine for Students - Comp-YOU-Ter
Crowdsourcing systems on the World-Wide Web
Communications of the ACM
Crowdsourcing in the document processing practice
ICWE'10 Proceedings of the 10th international conference on Current trends in web engineering
Deriving business processes with service level agreements from early requirements
Journal of Systems and Software
Stimulating skill evolution in market-based crowdsourcing
BPM'11 Proceedings of the 9th international conference on Business process management
Resource and Agreement Management in Dynamic Crowdcomputing Environments
EDOC '11 Proceedings of the 2011 IEEE 15th International Enterprise Distributed Object Computing Conference
QoS-Based task scheduling in crowdsourcing environments
ICSOC'11 Proceedings of the 9th international conference on Service-Oriented Computing
CrowdUtility: know the crowd that works for you
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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Crowdsourcing has emerged as a new paradigm for outsourcing simple for humans yet hard to automate tasks to an undefined network of people. Crowdsourcing platforms like Amazon Mechanical Turk provide scalability and flexibility for customers that need to get manifold similar independent jobs done. However, such platforms do not provide certain guarantees for their services regarding the expected job quality and the time of processing, although such guarantees are advantageous from the perspective of Business Process Management. In this paper, we consider an alternative architecture of a crowdsourcing platform, where the workers are assigned to tasks by the platform according to their availability and skills. We propose the technique for estimating accomplishable guarantees and negotiating Service Level Agreements in such an environment.