Groupware: some issues and experiences
Communications of the ACM
Communication as fair distribution of knowledge
OOPSLA '91 Conference proceedings on Object-oriented programming systems, languages, and applications
Selected papers of the Second Workshop on Concurrency and compositionality
Programming by multiset transformation
Communications of the ACM
Coordinating rule-based software processes with ESP
ACM Transactions on Software Engineering and Methodology (TOSEM)
Research directions in concurrent object-oriented programming
WikiGateway: a library for interoperability and accelerated wiki development
Proceedings of the 2005 international symposium on Wikis
X-Folders: documents on the move: Research Articles
Concurrency and Computation: Practice & Experience - Coordination Models and Systems
CoScripter: automating & sharing how-to knowledge in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Here's what i did: sharing and reusing web activity with ActionShot
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Combining BPM and social software: contradiction or chance?
Journal of Software Maintenance and Evolution: Research and Practice - Best papers from the BPM 2008 Workshops
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Organizational best practices are unstructured, emergent processes that freely coordinate actors engaged in reaching organizations' goals. In recent years we are witnessing the wide adoption of social software (blogs, microblogs, wiki, forums, shared calendars, etc.) as primary technological tools to support organizational best practices, fostering their creation, evolution and sharing, allowing their continuous refinement and alignment with the organization's mission and evolving know-how. While organizational best practices and social software tools are good candidates to support specific processes within the organization (and among organizations) they also present several issues, when compared to classic BPM tools - those based on structured coordination and well-defined process models: since they have no explicit representation it is hard to analyze them (by analytic techniques or by simulation), to monitor their evolution and to support their execution; moreover it is hard to extract explicit knowledge from them. In this paper we present a set of tools that complement social software in creating a real coordination platform, mitigating some of the aforementioned issues.