Wiki-based maturing of process descriptions
BPM'11 Proceedings of the 9th international conference on Business process management
SABUMO: Towards a collaborative and semantic framework for knowledge sharing
Expert Systems with Applications: An International Journal
Proceedings of the 21st international conference companion on World Wide Web
A social software-based coordination platform: tool paper
COORDINATION'12 Proceedings of the 14th international conference on Coordination Models and Languages
Accelerating collaboration in task assignment using a socially enhanced resource model
BPM'13 Proceedings of the 11th international conference on Business Process Management
An end-user approach to business process modeling
Journal of Network and Computer Applications
| Hi-index | 0.00 |
Social software has received much attention in the academia and industry due to many success stories. However, although social software is used widely for business support, its relationship with Business Process Management has not been analysed. The results of the workshop on Business Process Management and Social Software (BPMS2'08), as part of the International Conference on Business Process Management in Milano, show the manifold possibilities of combining concepts from Business Process Management and social software. Social software provides a better integration of all stakeholders into the business process life cycle and offers new possibilities for a more effective and flexible design of business processes. The modelling of business processes may profit particularly from using social software techniques by alleviating the integration of process knowledge from all stakeholders. In addition, the implementation and deployment phase of the business process life cycle may profit from social software by collecting valuable information for continuous process improvement from a larger set of sources than before. Furthermore, social software environments may be used to provide workflow support. Moreover, the use of social software also requires new considerations about the digital identity and reputation in business processes. Copyright © 2010 John Wiley & Sons, Ltd. Social software provides a better integration of all stakeholders into the business process lifecycle and offers new possibilities for a more effective and flexible design of business processes. The modelling of business processes may profit particularly from using social software techniques by alleviating the integration of process knowledge from all stakeholders. Also the implementation and deployment phase of the business process lifecycle may profit from social software by collecting valuable information for continuous process improvement from a larger set of sources than before. Furthermore, social software environments may be used to provide workflow support. Furthermore, the use of social software also requires new considerations about digital identity and reputation in business processes. Copyright © 2010 John Wiley & Sons, Ltd.