Software process improvement and certification of a small company using the NTP 291 100 (moprosoft)

Authors:
Verónica Ñaupac;Robert Arisaca;Abraham Dávila
Affiliations:
Facultad de Ingeniería de Sistemas, Universidad Nacional de San Agustín, Arequipa, Perú;Departamento Académico de Ingeniería de Sistemas e Informática, Universidad Nacional de San Agustín, Arequipa, Perú;Departamento de Ingeniería, Pontificia Universidad Católica del Perú, Lima, Perú
Venue:
PROFES'12 Proceedings of the 13th international conference on Product-Focused Software Process Improvement
Year:
2012

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Abstract

Today we recognize the strong influence of the software in our world and the need for it to have the right quality. However, the software industry has remained in a crisis for many years. Faced with this situation, the quality of process models are presented as an interesting opportunity that can help to change it. This article presents the experiences, challenges and lessons learned in the processes improvement and subsequent certification with the NTP 291 100 (based on MoProSoft) of a small software-development company located in the city of Arequipa in Peru.