A vietnamese text-based conversational agent

Authors:
Dai Quoc Nguyen;Dat Quoc Nguyen;Son Bao Pham
Affiliations:
Faculty of Information Technology, University of Engineering and Technology, Vietnam National University, Hanoi, Vietnam;Faculty of Information Technology, University of Engineering and Technology, Vietnam National University, Hanoi, Vietnam;Faculty of Information Technology, University of Engineering and Technology, Vietnam National University, Hanoi, Vietnam,Information Technology Institute, Vietnam National University, Hanoi, Vietn ...
Venue:
IEA/AIE'12 Proceedings of the 25th international conference on Industrial Engineering and Other Applications of Applied Intelligent Systems: advanced research in applied artificial intelligence
Year:
2012

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Abstract

This paper introduces a Vietnamese text-based conversational agent architecture on specific knowledge domain which is integrated in a question answering system. When the question answering system fails to provide answers to users' input, our conversational agent can step in to interact with users to provide answers to users. Experimental results are promising where our Vietnamese text-based conversational agent achieves positive feedback in a study conducted in the university academic regulation domain.