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Rapid development of advanced question-answering characters by non-experts
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SIGDIAL '12 Proceedings of the 13th Annual Meeting of the Special Interest Group on Discourse and Dialogue
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SIGDIAL '12 Proceedings of the 13th Annual Meeting of the Special Interest Group on Discourse and Dialogue
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UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
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In this paper, we describe methods for building and evaluation of limited domain question-answering characters. Several classification techniques are tested, including text classification using support vector machines, language-model based retrieval, and cross-language information retrieval techniques, with the latter having the highest success rate. We also evaluated the effect of speech recognition errors on performance with users, finding that retrieval is robust until recognition reaches over 50% WER.