A mixed-initiative conversational dialogue system for healthcare

Authors:
Fabrizio Morbini;Eric Forbell;David DeVault;Kenji Sagae;David R. Traum;Albert A. Rizzo
Affiliations:
University of Southern California, Los Angeles, CA;University of Southern California, Los Angeles, CA;University of Southern California, Los Angeles, CA;University of Southern California, Los Angeles, CA;University of Southern California, Los Angeles, CA;University of Southern California, Los Angeles, CA
Venue:
SIGDIAL '12 Proceedings of the 13th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Year:
2012

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Abstract

We present a mixed initiative conversational dialogue system designed to address primarily mental health care concerns related to military deployment. It is supported by a new information-state based dialogue manager, FLoReS (Forward-Looking, Reward Seeking dialogue manager), that allows both advanced, flexible, mixed initiative interaction, and efficient policy creation by domain experts. To easily reach its target population this dialogue system is accessible as a web application.